B3 Swatches Article

Troubleshooting

Diagnose missing swatches, wrong output, shop-loop surprises, and share-button issues with simple symptom-to-check guidance.

Introduction

Start with the symptom you can see on the page. Most issues come down to one of four causes: dropdown conversion is off, the option has no swatch data, a product override is winning, or a feature such as shop output or sharing has not been fully enabled.

Conversion issues

Check conversion and product setup first when swatches do not appear at all.

Output issues

Check term data and product overrides when the swatch looks wrong or loses text or media.

Shop and share issues

Shop-loop and share-button issues usually come from feature prerequisites, not styling.